Remembering our veterans  past, present and future.  Thank You for your service

- the FRS team

A MATCH MADE IN TECH HEAVEN

The U.S. Small Business Administration (SBA) and Google announced a new partnership and unveiled “Tools for Online Success”, a collection of online resources and training designed to help small business owners harness technology to grow their business.  The site features tutorials, video testimonials and tips from knowledgeable business people who have leveraged the web to become more efficient, more cost effective, and more successful.  Each video describes how a small business owner successfully uses the internet to grow its business. 

Its Monday morning, do you know where your customers are…… on line!!

 (http://www.google.com/help/sba)

PREPARING FOR A DISASTER

Following a major disaster, 25% of small businesses don’t reopen.   No one can predict the moment a major disaster will happen, but you can arm yourself and your business with a disaster preparedness plan.  Here are some tips from the Small Business Administration.

• Meet with an insurance agent who understands the needs of your business.  Consider business-interruption insurance. Normal hazard insurance doesn’t cover floods, so make sure you have the right kind of insurance.
• Copy vital business records, both paper and electronic, and save them on a hard drive and backup diskettes at an offsite location at least 50 miles away from the main business site. 
• Be sure to have emergency supplies on the premises. Some of the key items to include are:
  • Water
  • Food
  • Battery powered radio and extra batteries
  • Flashlight and extra batteries
  • First aid kit
  • Tool kit
  • Cleaning Supplies
  • Garbage bags and ties
  • Tarps
  • Camera – to document damage
  • Duct tape
  • Blankets

Implement a recovery communications plan.  Key employees can be assigned as spokespersons who will contact suppliers, creditors, other employees, customers, media and utility companies to get the word out that the business is still viable.  Also, that spokesperson can keep the public informed of rebuilding efforts, if necessary.

For more information on disaster preparedness, visit these Web sites:

• www.sba.gov/services/disasterassistance/disasterpreparedness/index.html
• www.ready.gov/business/plam/index.html
• www.fema.gov/business/index.shtm
• www.redcross.org

NATIONAL SMALL BUSINESS WEEK

Every year the President of the United States has proclaimed National Small Business Week to recognize the contributions of small business to the economic well being of America.  In 2010 National Small Business Week will honor the estimated 27.2 million small businesses in America.  Small businesses are major contributors to the strength of the American economy.  More than half of Americans either own or work for a small business.  They also create 60-80 percent of new jobs in the country.  Small businesses drive innovation, create 21^st century jobs and increase U.S. competitiveness. 

The conference will be held at the Mandarin Oriental Hotel and Conference Center in Washington, DC May 23 – 25.   If you can’t be there in person, some events will be webcast live! For more information visit the web site  www.nationalsmallbusinessweek.com

COMMUNICATION:  THE FIX

Good quality communication with staff is essential to business success.  Employee’s that are not aware of what’s expected of them rarely perform to their potential.  You can relate nearly every employee issue; attendance, performance, morale and productivity, to communication.  Workplace communication is most often far from satisfactory.  To improve and foster healthy communication at your company, be honest, show respect to employees and build trust.

Some keys to good communication are:

Establish open guidelines for communication with employees by being as transparent and straightforward as possible.  Have informal one on one conversation daily if possible, and schedule quick, 10 to 15 minute group meetings.

Keep your communication concise and quick.  People typically retain only a small portion of daily interactions, so make your words and your point count.  Make sure your communications are not always negative, recognize good work and thank employees for their hard work.

Remember to follow up on communications to be sure you were heard and understood.

THE HUBZone

The HUBZone program provides federal contracting opportunities for qualified small businesses located in distressed areas.  Fostering the growth of these federal contractors as viable businesses, for the long term, helps to empower communities, create jobs and attract private investment.  The HUBZone Contracting program was enacted into law as part of the Small Business Reauthorization Act of 1997, and encourages economic development in historically underutilized business zones through the establishment of preferences.   SBA’s HUBZone program is in line with the efforts of both the Administration and Congress to promote economic development and employment growth in distressed areas by providing access to more federal contracting opportunities.

A HUBZone is an area that is located in one or more of the following:

• A qualified census tract of the Internal Revenue Code of 1986
• A qualified “non-metropolitan county” with a median household income of less than 80 percent of the State median household income or with an unemployment rate of not less than 140 percent of the statewide average, based on US Department of Labor data or
• Lands within the boundaries of federally recognized Indian reservations.

Eligibility – a small business must meet all of the following criteria to qualify for the HUBZone program

• It must be located in a “historically underutilized business zone” or HUBZone
• It must be owned and controlled by one or more US Citizens and
• At least 35% of its employees must reside in a HUBZone

For more information, or to determine if your small business may qualify for the HUBZone program, contact your local Small Business Administration.