COMMUNICATION: THE FIX
Good quality communication with staff is essential to business success. Employee’s that are not aware of what’s expected of them rarely perform to their potential. You can relate nearly every employee issue; attendance, performance, morale and productivity, to communication. Workplace communication is most often far from satisfactory. To improve and foster healthy communication at your company, be honest, show respect to employees and build trust.
Some keys to good communication are:
Establish open guidelines for communication with employees by being as transparent and straightforward as possible. Have informal one on one conversation daily if possible, and schedule quick, 10 to 15 minute group meetings.
Keep your communication concise and quick. People typically retain only a small portion of daily interactions, so make your words and your point count. Make sure your communications are not always negative, recognize good work and thank employees for their hard work.
Remember to follow up on communications to be sure you were heard and understood.